Refund policy

At Glam Thread, your satisfaction is our priority. We gladly accept returns and exchanges under the following conditions:

We Accept Returns & Exchanges

• Contact us within: 60 days of delivery

• Return items by: 90 days of delivery

Please note:
We do not accept cancellations. However, if there is any issue with your order, don’t hesitate to reach out — we’re here to help!

Items That Cannot Be Returned or Exchanged

Due to the nature of these products, we cannot accept returns or exchanges unless they arrive damaged or defective:

• Custom or personalized items

• Perishable goods (e.g., food, flowers)

• Digital downloads

• Intimate items (for hygiene reasons)

Conditions of Return

• Buyers are responsible for return shipping costs.

• Items must be returned in their original condition.

• If an item is not returned in its original state, the buyer may be responsible for any loss in value or damage during transit.

Customs & Import Taxes

• Buyers are responsible for any applicable customs or import taxes.

• Glam Thread is not responsible for delays caused by customs processing.